When NCR (Non-Conformance Report) treated solely as a Quality Department metric (KPI), the system actually starts to work against itself. Here is why:  The “Custodian vs. Owner” Trap: Quality should act like a librarian—they manage the …
When NCR (Non-Conformance Report) treated solely as a Quality Department metric (KPI), the system actually starts to work against itself. Here is why:  The “Custodian vs. Owner” Trap: Quality should act like a librarian—they manage the …